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Speaker Tag: Customer Service

Showing 1 - 12 of 12 results

Andrew McMillan

Andrew McMillan is a renowned service and sales culture specialist. He spent more than 20 years with the John Lewis Partnership where he led customer service across the department store division, with 20,000 customer-facing Partners in 26 stores across the UK. As a consultant he has worked with clients...

Catherine DeVrye

Catherine DeVrye is a world authority on customer service and resilience in an ever-changing world. Winner of the Australian Executive Woman of the Year Award, she is the author of No.1 bestseller Good Service is Good Business and is renowned for her international management experience in both private and...

Michael Jordaan

Michael Jordaan, venture capitalist and wine enthusiast, stepped down as CEO of First National Bank (FNB) one of SA’s largest banks with a customer base of nearly nine million, in 2013 to pursue his passion for entrepreneurship. The former banker now heads up a private investment company, Montegray Capital...

Andrew McMillan

Andrew McMillan was responsible for the legendary customer service which defined the success of John Lewis, the leading retailer. John Lewis was named the UK’s best retailer at the Verdict Customer Satisfaction Awards 2013, coming first in three retail categories, while Waitrose (its supermarket division) took the top spot...

Catherine DeVrye

Catherine is a best-selling author of 8 non-fiction books and past winner of the Australian Executive Woman of the Year Award. She is an outstanding communicator with proven international management experience in the private and public sectors-speaking globally on customer service, change and turning obstacles to opportunities in our...

Raul Krauthausen

Raul Krauthausen is an award-winning communication manager, and designer of innovative social projects. He has worked for more than 10 years in the internet and media business world. Since 2010 Raul has been involved in the development of the internet platform Wheelmap.org, an open and free online map for...

Ron Kaufman

Ron Kaufman is the world’s leading educator and motivator for uplifting customer service and building service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker Magazine, Ron presents powerful insights and global best practices from working with clients on every continent for more than twenty years....

Kerry Johnson

Kerry Johnson is known as “America’s Business Psychologist” and is a best selling author and speaker based in California. He is well known for discussing topics such as “How to Read Your Consumer’s Mind” and “How to Increase Your Business by 80% within 8 weeks”. Not only does he...

Bernard Kouchner

Bernard Kouchner, French Minister of Foreign and European Affairs until November 2010, has played an important role in European politics for many decades. Having been a Minister in different French governments for a total of eighteen years, he is an outspoken advocate for humanitarian causes. His experience as Foreign...

Paul Volcker

Burkeman is a journalist running a popular weekly column in The Guardian and online, and is a winner of the Foreign Press Association’s Young Journalist of the Year award. He is the author of The Antidote: Happiness for People Who Can’t Stand Positive Thinking (2012), which explores the upsides...

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